Privacy Policy
Effective Date: 10/26/2024
At Petrohilos and Associates Counseling, LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, website, and engage with our Google Ads and lead forms. By using our website or providing your information, you consent to the terms outlined below.
1. Information We Collect
We collect information that you provide directly to us through our website, Google Ads lead forms, or other communication channels. This information may include:
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Personal Information: Name, email address, phone number, mailing address, and other contact details.
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Health Information: Details you provide relevant to counseling services, such as mental health status and treatment history (only collected through secure, confidential channels).
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Demographic Information: Age, gender, and preferences related to our services.
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Financial Information: Payment details, if applicable, for billing purposes.
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Usage Information: Information about how you interact with our website, including IP addresses, browser type, referral pages, and activity on the site.
2. How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
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Providing counseling services and responding to your inquiries.
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Processing payments and managing appointments.
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Improving our website and the services we offer.
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Sending marketing communications, special offers, or newsletters if you opt-in.
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Complying with legal obligations and ensuring the security of our operations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to help us provide services, including:
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Service Providers: Third-party companies that assist with website hosting, payment processing, customer service, and marketing.
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Legal Obligations: When required by law, we may disclose your information to comply with legal processes, protect our rights, or prevent harm.
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Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance. Cookies are small data files stored on your device that help us recognize you when you visit our site again. You can disable cookies through your browser settings, though this may affect the functionality of our website.
We also use Google Ads cookies to track the effectiveness of our advertising campaigns. Google may collect certain information through these cookies to personalize ads based on your browsing behavior. You can opt out of personalized advertising through Google’s Ads Settings.
5. Data Security
We take reasonable measures to protect the security and confidentiality of your personal information. We use encryption, secure servers, and access control measures to ensure your data is safe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
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Access and update your personal information.
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Request deletion of your information.
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Opt out of marketing communications at any time.
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Restrict or object to the processing of your data in certain circumstances.
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Withdraw consent where we rely on it for processing your information.
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a minor, we will take steps to delete that data promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Petrohilos and Associates Counseling, LLC
125 West 55th Street, Suite 200
Clarendon Hills, IL 60514
Phone: 630-286-2785