Frequently Asked Questions
How long does a session last?
A typical session is 50-60 minutes in length. Depending on a client's needs, sessions may also be 30-45 minutes in length. Family sessions are most often 60 minutes in length.
What insurances are accepted?
We currently accept Blue Cross Blue Shield PPO, Blue Cross Blue Shield Blue Choice, and United Behavioral Health (UBH). We also work with out-of-network clients and submit claims on their behalf at no cost to the client (courtesy billing).
Do you offer sliding scale or reduced cost sessions?
While we do not offer a sliding scale payment structure we do offer reduced cost sessions on an as-needed basis for clients who do not have insurance or have insurance we do not accept. Even with reduced cost sessions, we still provide courtesy billing to clients.
What is online counseling?
Online counseling allows clients to meet with a counselor using a secure platform for live and interactive video conferencing. It is secure and private, costs the same as an in-office visit, and is often covered by insurance.